Update 3: Google Play now allow Indian user to pay via Netbanking. You can now pay for games, apps, books, movies, music from Netbanking.
Update 2: According to RBI Guidelines, Merchant has to use the 2-way authentication to make payment from Debit Card. Both Google Play & Apple Store need to change their implement to meet the RBI Guidelines. Uber facing the same problem, they resolved it by partnering with PayTM Wallet.
Update: Looks like Debit Card users facing the problem with other International sites like Amazon, Paypal etc.
Since last month, I was facing an issue with my Axis Bank Debit Card (VISA) on Google Play store. Google Wallet rejected my VISA Debit card and after that, I’m not able to add any VISA debit card on Google Wallet. I contacted my bank and Google Help support. however, I did not get a proper response. Yesterday when I tried once again and I got a proper reply from Both Axis Bank & Google Support. Both confirmed that this failure is due to change in Google Wallet System, Axis bank Visa Debit card will not work on Google Play store.
Axis Bank said:
We need to inform you that, due to the current change in the Apple store and Google wallets currencies being displayed in INR, we are facing an issue at our backend.
Here is the screenshot of Wallet Support:
Here is the screenshot of Axis Bank debit card support:
It seems it’s not problem with Axis Bank only, many other bank debit cards are also not working. Check the list below which bank debit cards are working and which are not.
Card working with Google Play:
- ICICI Bank
- HDFC Bank
- Kotak Mahindra
Cards not working with Google Play:
- Axis Bank
- IDBI Bank
- Bank Of Baroda
- Karur Vyasa Bank
- Union Bank of India
- Federal Bank (Master Card)
- SBI Bank
- Andhra Bank
- Karnataka Bank
Get International Debit Card or Credit Card from your bank with International usage enable or You can buy the Google Play Gift Card.
This is a big blow for the users (including me) who using Debit Card on Google Play Stores and Apple app store. I hope they’ll resolve the problem as soon as possible.
Let us know whether your Debit card is working or not by commenting below.