Do’s and Don’ts for Proper Dialogue in a Teleconference

Posted by Raza Rahil Hussain in Telecom | 0 comments

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Whether a meeting is held in person, or virtually over the phone, good manners and professional to is always optimal and more suitable in a business setting. Certain dynamics of the medium may make one too relaxed to perform good conference call etiquette, so it’s good to keep certain factors in mind once on a conference call:

• Do get in the zoneA business meeting is a business meeting, thus each participant outrider put themselves in a setting where they can concentrate on the agenda of the meeting, from wherever they are. Activity one would never perform at a physical staff meeting (jogging, videogame playing, eating dinner, etc.) should not be done at a teleconference.
• Don’t let distracting sounds disrupt the meetingIf the participant is that home, certain sounds (the pet dog barking, baby crying, loud television and other noises) should be prevented from being heard over the phone. The easiest way to do this in most conferencing systems is to mute the phone whenever one is not speaking. This will at least minimize sounds that may compromise the professional ambience of the conference.
• Do follow Roberts Rules or similar protocolsTeleconferences often mimic the function agenda of physical meetings, including those of organizations that must consider motions. For the most constructive discussion to proceed, it is highly advised to use a popular parliamentary guide such as Roberts Rules of Order to ensure the discourse happens a fair and clear manner.
• Do not interrupt or step on other people speakingParticipants in a conference call are expected to the respectful to the supervisor or moderator leading a discussion, and to the crucial information introduced by others. Talking over others, interruptions and disrespectful interjections clearly impede upon a reasonable and productive conversation and impairs the professionalism of the business meeting.

As the telephone conference will continue to be a dominant means of communication for organizations, they may increasingly become the face of the organization’s image and outreach to world. Proper dialogue on the call, to ensure optimal professional image for the company and its internal and customer relations, will therefore increasingly become a crucial aspect of constructively participating in those meetings.

This is a guest post by Sarvesh . He writes on the behalf of Powwownow. Powwownow provides various conference call and teleconference services.

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